Response To Requests and Orders
For orders, phone or email questions, you can expect to hear back witin 1 business day. So if you place an order late Friday night, you may not get a response until Monday morning. Don't panic. I'll be sure to get back to you within 1 business day or sooner.
If you don't see a response, or a digital proof has not been sent to you, your email provider may be blocking my emails, or your local software may be sending my emails to your spam folder. Check your spam folder first. Then consider adding me to your "white list" which will improve email deliverability. See instructions below.
How To Whitelist Temporary Tattoos in your Spam Filter
Spam filters are a very big problem for any online company. If you want your order to go through smoothly please white list our email addressess.
If you do not white list our email address your order may be delayed. A digital proof link is sent to you by email for you to approve.
If you do not approve this in a timely manner, your order will not ship out on time.
Click your email provider or your spam filer software below.
| AOL |
| Cloudmark SpamNet |
| Earthlink |
| Hotmail |
| Mailblocks |
| MailShield |
| MailWasher |
| McAfee Spamkiller |
| MSN |
| oddpost |
| Outlook 2003 |
| SpamAssassin |
| SpamButcher |
| SpamCop |
| Spameater Pro |
| SpamInspector |
| Spam Interceptor |
| Spam Killer |
| Spam Pal |
| Spam Sleuth |
| Verizon |
| Yahoo Mail |
| Other |
Go to keyword: Mail Controls.
Select the screen name we're sending your Temporary Tattoos to.
Click Customize Mail Controls For This Screen Name.
Open your latest Temporary Tattoos e-mail.
Click the Add Address button (on the right) to add to your "People I Know" list.
Alternatively, you can just send an e-mail to: support@CustomTattoosUSA.comand that
will add us to your "People I Know" list automatically. To do this:
Open your latest Temporary Tattoos e-mail.
Click the Reply button (it's in the top right corner).
A new email window opens with the wrong address in the "Send To" box.
Replace the address in the Send To box with: support@CustomTattoosUSA.com
Click Send Now (in the top right corner).
Even if the e-mail you send doesn't get through to us, the act of sending it does
the job of putting us into your "People I Know" list.
Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
Go to the Whitelist tab.
Click the Add button.
Click on Address Book (it's over on the left, below your Folders).
When your Address Book opens, click the Add button.
On the Add Contact screen, find the Internet Information box.
Enter support@CustomTattoosUSA.com into the top Email box.
Click the Options link, on the main menu tabs, then Safe List.
Type: support@CustomTattoosUSA.com in your Safe List.
If you see a message that should not be in your Junk Mail folder, click
'This is not Junk Mail' to avoid having e-mail from the same source sent to
the Junk Mail folder in the future.
Click the Addresses tab.
Make sure 'Accept Mail From This Address' is selected under Receiving Options.
Uncheck 'Display in People Picker' under Other options.
Click Friends from the toolbar.
Click Tools, then Blacklist & Friends.
Click Add... on the right, the Friends list side.
Make sure Plain email address is selected.
Click Friends from the sidebar.
Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar)
On the E-mail settings screen, click Junk E-Mail Guard.
Select Safe List.
In the space provided under "Add people to the safe list", enter support@CustomTattoosUSA.com.
Check your 'Probably Spam' folder.
If you see that Temporary Tattoos was incorrectly filtered out,
select it, and click the 'Move to Inbox and Mark as Not Spam' button.
Add support@CustomTattoosUSA.com to your Safe List.
Add support@CustomTattoosUSA.com to your Personal Contacts in your Outlook Address Book.
Open any desired e-mail, then select Mark as Not Junk.
Add the following entry to your user_prefs file, which is found in the
.spamassassin subdirectory on your web/mail server:
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.
If you have no user_prefs file in this subdirectory, create one:
Click the Configure button.
Go to the Known Senders tab.
Click Add under 'Known Good Senders and Recipients'.
Open your browser and go to: http://webmail.spamcop.net
Log into your SpamCop account.
Click on the Options icon in the toolbar.
Under Mail Management (in the middle), click SpamCop Tools.
Select Manage your personal whitelist.
Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
Enter support@CustomTattoosUSA.com in the first empty slot.
Click Filters from the sidebar.
Click the Approved Senders tab.
Click Add Filter.
Type: support@CustomTattoosUSA.com under Address.
Choose 'Full Email Address' under Address Type.
Select Email Domain.
Select Spam Inspector, then 'Manage Friends List'
from either the Spam Inspector toolbar or from the Outlook menu.
Make sure Email is selected under 'Add a New Friend'.
Click the >> button.
Follow the Trusted link under > Authentication Lists. Enter the email
On the Spamkiller sidebar, click Friends.
Enter support@CustomTattoosUSA.com and click the OK button.
Click on the SpamPal system tray icon with the right mouse button.
Click 'Add to Whitelist' from the menu.
Select File, then Configure.
Go to the Friends category.
Make sure Active is checked.
Type: support@CustomTattoosUSA.com on a line by itself in the entry field.
Go to your Verizon Inbox.
Select the Block Senders tab (near the top of the screen).
On the Block Senders screen, you'll see both a "Block Sender List" and
a "Safe List". In the space where it says "Enter e-mail address or sub
domain to always accept even if the domain is blocked", enter support@CustomTattoosUSA.com.
Open your Yahoo! mailbox.
Click Mail Options.
Click Add Filter.
In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address: support@CustomTattoosUSA.com
At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu.
Click the Add Filter button again.
If Temporary Tattoos has been filtered to your "bulk" folder, simply
open the message and click on the "This is not Spam" link next to
the "From" field.
If Temporary Tattoos is being filtered, try adding support@CustomTattoosUSA.com to your Address Book or Contact list.
If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.
If subsequent messages continue to be filtered, call or e-mail your ISP's technical support
and ask how you can be sure to receive all e-mail from support@CustomTattoosUSA.com.
Domain: If they need to know the domain we're mailing from, tell them:
IP Address: If they ask for our sending IP address, tell them: 220.127.116.11